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Greater Giving is an event management platform that has proven to be a valuable tool for various organizations and departments. Users have …
Overview
What is Greater Giving?
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are…
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What is Greater Giving?
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving…
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- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Greater Giving?
Greater Giving Videos
How to Sign Up to Bid and Donate in Greater Giving
Online Bidding Getting Started
Greater Giving Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Greater Giving is an event management platform that has proven to be a valuable tool for various organizations and departments. Users have praised its ability to expand their bidder pool by including individuals who are unable to attend live events, resulting in increased profits for their fundraising efforts. The software simplifies the process of tracking auction donations, assigning numbers to bidders, and exporting data for reporting purposes. It has been particularly effective in running large silent auctions with 50 or more items and organizing annual fundraisers. Users appreciate the ease of tracking ticket sales, inputting silent auction items, selling items, and storing vendor/partner information.
While some users have experienced occasional glitches and found the software frustrating to use, many have found the outstanding customer support provided by Greater Giving to be a redeeming factor. The company has been responsive to user suggestions and has incorporated them into upgrades, leading to continuous improvements in the product. The mobile bidding feature has greatly enhanced events by allowing guests to browse and bid on items before the event begins. Additionally, the software's reports have been highly valuable for users, helping them identify the best-selling auction items and make informed decisions for future events.
Despite some initial learning curves, users who invest time in understanding the software have seen significant growth in fundraising at their events and have been impressed with its various features and reporting capabilities. Greater Giving is widely used for auction management, providing a user-friendly platform for running successful auctions. It has also proven useful for volunteer organizations, allowing them to manage event registrations, track historical information, and easily transfer ownership between users. With its commitment to customer feedback and continuous improvement, Greater Giving is recommended as a great event management tool for non-profit organizations looking to streamline their back-of-house operations and maximize fundraising efforts.
Ease of Use: Users have consistently praised Greater Giving for its ease of use, with many reviewers finding the software intuitive for both staff and volunteers. Several users have mentioned that they appreciate how straightforward the main page is, as well as the convenience of being able to view multiple records by clicking next. Overall, the software is considered user-friendly and requires minimal training.
All-in-One Functionality: The all-in-one functionality of Greater Giving has been highly regarded by users who appreciate that it eliminates the need for multiple programs. This feature allows users to manage both online and in-person auctions, handle ticket sales, silent auction bids, community partners, sponsorship purchases, and securely store credit card information all within one platform. Many reviewers have mentioned that this comprehensive approach saves them time and simplifies their fundraising efforts.
Responsive Customer Support: Users have consistently praised the customer support provided by Greater Giving, finding it helpful and responsive. Numerous reviewers have mentioned how satisfied they are with the level of assistance received from the support team during events. The promptness and effectiveness of customer support contribute to a positive experience for users when using Greater Giving's software.
Difficult Image Downloading Setup: Several users have expressed frustration with the complicated and inconvenient image downloading setup. They believe that configuring images to fit should not require so much effort.
Limited Item Number Entry: Some users find it frustrating that they cannot enter item numbers when adding items to packages, as the software only allows them to use words. This limitation makes it difficult for users who don't use the exact same wording as others, forcing them to navigate between different sections of the software.
High Pricing and Lack of Value: A number of users have mentioned that they switched to a different program due to the dramatic increase in pricing since they last used this software. They felt that the new program offered similar features at a much lower cost, making it a better value for their money.
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July 23, 2018
Great product for our event needs!
We use Greater Giving to manage (most of) our event-related needs. We use it not only to manage a day of event registration but also to keep track of historical information - sale dates, etc... so that we can track how we are doing year after year.
I am the primary user who manages the data input and preps our volunteers. We have volunteers who use the software to help us with on-site registration and credit card processing at events.
The software is excellent at doing the following:
1. Allowing us a user-friendly platform to manage our event day registrations
2. Giving us the option to swipe a credit card (or save a credit card) so that our attendees can both make contributions and purchases during an event using only their bid number
I am the primary user who manages the data input and preps our volunteers. We have volunteers who use the software to help us with on-site registration and credit card processing at events.
The software is excellent at doing the following:
1. Allowing us a user-friendly platform to manage our event day registrations
2. Giving us the option to swipe a credit card (or save a credit card) so that our attendees can both make contributions and purchases during an event using only their bid number
- Credit card swiping at registration is important to us. It allows our attendees to have the option to make a contribution during our special appeal, purchase silent auction items, etc... without having to make a payment each time.
- The day-of-event registration is so easy. As long as our host has provided us the name of the attendee registration is a breeze.
- The ability to send out post-event tax receipts
- My main issue with Greater Giving is that they do not allow us to pass on the fees to the purchasers, which is why we do not use them for pre-event admission and sponsorship sales.
- I wish that the event registration webpage could be modified more so that it can be brand compliant and look like it belongs on our website.
- It is slightly more expensive than some of the other options - but for the reasons I stated in the pros section, we find that it is worth the extra cost for our event-related needs.
- We have had our attendees say that our check in/check out process is really well done, which I think leads to additional purchases not having to worry about paying each time you make a purchase/contribution. Since we don't have any pre-event Greater Giving numbers to compare it to it is hard to compare.
- I do struggle with the cost as we are a small nonprofit and the annual fee + the processing fees are higher than other event-related software companies I have spoken to, but Greater Giving is the only one that can meet our needs at this price point. The other software companies that can meet our needs are more expensive.
We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees.
However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.